FAQ's

Who are we?

Boxsupp was founded by Peter, Jo and Nick. Peter, a busy businessman who always forgot to take his supplements.  Jo, a University Lecturer and research scientist who matched a busy work life with a world-class athletic training regime.  Nick, a highly qualified Australian Pharmacist.

Why would you want all your day’s supplements in one pack?

Taking multiple supplements is a real hassle.  You have multiple bottles or have to sort them at the start of the week.  The usual outcome is that you don’t actually take them, or just forget.  This is especially the case if you like to travel or are just busy all the time!  Your Boxsupp pack puts your supplements in the palm of your hands in seconds.

This is really useful if:

  • You travel - no more ZIP bags, just take as many sachets as you need
  • You don't have time to open 4 or even 6 bottles every day and you just give up trying!
  • You just forget!  Place the box by your kettle or on your desk at work!  It's so easy.

we certainly could have helped Khloe avoid this!

 

That’s a lot of packaging!

At Boxsupp we are committed to having a negative carbon footprint. Read more about how we calculate our footprint, and offset it.

 

Which brands do we offer?

We currently offer Quality Health, Swisse and Cenovis as our major brands.  They are all Australian made so you know the quality is without question.

How do we secure your credit card details?

We do not store your card details, in fact we have no access to them at all.  All our payments are handled by STRIPE. STRIPE has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI level 1 Service Provider. This is the most stringent level of certification available in the payments industry.

How do we manage our quality control?

The processes we are using to package our supplements are identical to those used by Nick, our pharmacist, to manage prescription drugs.  These strict protocols will ensure that your supplements are sorted and packaged to the same meticulous standards.

What if I want another brand?

We are sure we have the right range of supplements to match your needs.  However, we will be willing to add brands to our range in response to customer feedback.  You can help shape the future of Boxsupp via your feedback, so jump onto Messenger or drop us an email info@boxsupp.com.

Do we have a Facebook page?

Yes we do! Like or share below or click here to visit our page

 

How have we formulated our packs?

The formulation of our standard packs has been based upon a comprehensive literature review of scientific articles about which supplements can help with different aspects of health.  That said, we understand that supplementation is not a one-size-fits-all subject.  This is why we have our full custom selection.

How do I manage my subscription?

Our fully integrated account management page allows you to

  • Cancel
  • Skip
  • Reschedule

any of your orders.  We have no tie-in contracts at all.  You can change your pack as often as you like until you feel it is just right for you.